Artificial Intelligence in Talent Acquisition: A Paradigm Shift in HRM Practices

Authors

  • Chirag Harchandani Student, BBA, St Xavier’s College Jaipur, Rajasthan, INDIA.

DOI:

https://doi.org/10.55544/sjmars.4.1.1

Keywords:

Artificial Intelligence, Talent Acquisition, Recruitment, HRM Practices, AI in HR

Abstract

The birth of artificial intelligence was between 1950-1956 but AI in HRM practices was used first in the 2000s. This rapid advancement of AI has significantly transformed Human Resource Management Practices. AI-based systems currently help HR automate a large segment of repetitive tasks in processes such as talent screening, hiring, engaging, re-engaging, employee relations, onboarding, etc, which used to be a long and hectic task before the introduction of automated tools. Nevertheless, these automated practices raise ethical concerns about bias, transparency, and how AI may undermine human judgment. The focus of this paper is to discuss and analyze the present scenario of AI in the field of HR. It has suggested that AI has the potential to optimize HRM practices leading to higher efficiency and cost-cutting, while also exposing several other challenges and risks such as data privacy and security, job disarticulation, and diminished autonomy for employees. By doing a real-world experiment on a normal and ATS-friendly resume and reviewing case studies such as an ATS rejecting a company’s own manager, this research investigates the balance between AI efficiency and human judgment.

References

[1] Huang, H., & Rust, R. T. (2018). Artificial Intelligence in Service. Journal of Service Research. https://doi.org/10.1177/1094670517752459

[2] Vedapradha, R., Hariharan, R., Praveenraj, D. D. W., Sudha, E., & Ashok, J. (2023). Talent acquisition-artificial intelligence to manage recruitment. E3S Web of Conferences, 376, 05001. https://doi.org/10.1051/e3sconf/202337605001

[3] Tambe, P., Cappelli, P., Yakubovich, V., 2019. Artificial intelligence in human resources management: challenges and a path forward. Calif. Manag. Rev. 61 (4), 15–42. https://doi.org/10.1177/0008125619867910

[4] Hanley, D. (2018). Comment on “Should we fear the robot revolution? (The correct answer is yes)” by Andrew Berg, Ed Buffie, and Felipe Zanna. Journal of Monetary Economics, 97, 149-152. https://doi.org/10.1016/j.jmoneco.2018.05.012

[5] Prikshat, V., Islam, M., Patel, P., Malik, A., Budhwar, P., & Gupta, S. (2023). AI-Augmented HRM: Literature review and a proposed multilevel framework for future research. Technological Forecasting and Social Change, 193, 122645. https://doi.org/10.1016/j.techfore.2023.122645

[6] Chandratreya, A. (2024). AI in HR: A Comprehensive Analysis and Framework for Success. International Journal of Scientific Research in Engineering and Management, 8(8).

[7] Khan, M. R. (2024). Application of artificial intelligence for talent management: Challenges and opportunities. Intelligent Human Systems Integration (IHSI 2024): Integrating People and Intelligent Systems, 119(119).

[8] Abdeldayem, M. M., & Aldulaimi, S. H. (2020). Trends and opportunities of artificial intelligence in human resource management: Aspirations for public sector in Bahrain. International journal of scientific and technology research, 9(1), 3867-3871.

[9] Obermeyer, Z., Powers, B., Vogeli, C., & Mullainathan, S. (2019). Dissecting racial bias in an algorithm used to manage the health of populations. Science, 366(6464), 447-453.

[10] Yanamala, K. K. R. (2020). Ethical challenges and employee reactions to AI adoption in human resource management. International Journal of Responsible Artificial Intelligence, 10(8).

[11] Harwell, D. (2019). Rights group files federal complaint against AI-hiring firm HireVue, citing ‘unfair and deceptive’practices. The Washington Post.

[12] Tippins, N. T., Oswald, F. L., & McPhail, S. M. (2021). Scientific, legal, and ethical concerns about AI-based personnel selection tools: a call to action. Personnel Assessment and Decisions, 7(2), 1.

[13] Rodriguez, J. (2022) The Top 9 Free and Open Source Applicant Tracking Software. Available at: https://www.goodfirms.co/applicant-tracking-software/blog/the-top-9-freeand-open-source-applicant-tracking-software (Accessed 30.12.2022).

[14] Vaishampayan, S., Farzanehpour, S., & Brown, C. (2023, October). Procedural justice and fairness in automated resume parsers for tech hiring: Insights from candidate perspectives. In 2023 IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC) (pp. 103-108). IEEE.

[15] Fiegele, T. (2021). HIRED OR REJECTED BY AN ALGORITHM (Doctoral dissertation, Leopold-Franzens-Universität Innsbruck).

[16] Chen, C. C., & Lin, M. M. (2014). The effect of applicant impression management tactics on hiring recommendations: Cognitive and affective processes. Applied Psychology, 63(4), 698-724.

[17] Wesche, J. S., & Sonderegger, A. (2021). Repelled at first sight? Expectations and intentions of job-seekers reading about AI selection in job advertisements. Computers in human behavior, 125, 106931.

[18] Dastin, J. (2022). Amazon scraps secret AI recruiting tool that showed bias against women. In Ethics of data and analytics (pp. 296-299). Auerbach Publications.

[19] Kodiyan, A. A. (2019). An overview of ethical issues in using AI systems in hiring with a case study of Amazon’s AI based hiring tool. Researchgate Preprint, 1-19.

[20] Desk, T. L. (2024, October 1). Company fires HR team after manager’s CV is auto-rejected within seconds, here’s what happened. The Times of India. https://timesofindia.indiatimes.com/life-style/relationships/work/company-fires-hr-team-after-managers-cv-is-auto-rejected-within-seconds-heres-what-happened/articleshow/113828164.cms

Downloads

Published

2025-02-05

How to Cite

Harchandani, C. (2025). Artificial Intelligence in Talent Acquisition: A Paradigm Shift in HRM Practices. Stallion Journal for Multidisciplinary Associated Research Studies, 4(1), 1–6. https://doi.org/10.55544/sjmars.4.1.1